Terms & Conditions
Terms and Conditions
Welcome to The Nexus Green Art. By accessing or making a purchase from www.thenexusgreenart.com
, you agree to follow and be bound by these Terms and Conditions. Please read them carefully before using our website or services.
1. General Information
The Nexus Green Art is an online platform that sells plants, trees, pots, seeds, flowers, and gardening accessories.
By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.
2. Products and Descriptions
We do our best to display accurate images and descriptions of all products.
However, as plants are natural items, slight variations in color, size, or shape may occur. Such differences do not qualify as defects.
3. Orders and Payments
- All prices are listed in Pakistani Rupees (PKR).
- We accept multiple payment methods, including bank transfers, cash on delivery (COD), and third-party payment gateways.
- Orders are confirmed once payment has been successfully received.
- We reserve the right to cancel or refuse any order if fraud or misuse is suspected.
- Payments are processed through secure, verified payment gateways.
4. Shipping and Delivery
- Delivery times may vary depending on your location and product availability.
- Customers are responsible for providing accurate shipping details.
- In case of delivery delays due to weather, holidays, or courier issues, we will inform you promptly.
5. Returns, Refunds, and Replacements
Plants are perishable living items, returns and refunds are only applicable in special cases, such as:
- You received the wrong item
- The product was damaged upon delivery
- The plant arrived in poor or dead condition
To request a return or replacement, please contact us within 24 hours of delivery with order details and photos at info@thenexusgreenart.com.
6. Cancellations
You may cancel your order within 2 hours of placing it — once your order has been shipped, it cannot be cancelled.
7. User Responsibilities
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Interfere with website functionality or security
- Copy, distribute, or misuse any part of our content
8. Limitation of Liability
The Nexus Green Art shall not be held liable for any direct or indirect damages resulting from the use or inability to use our website or products.
All purchases are made at the buyer’s own discretion and understanding of plant care requirements.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@thenexusgreenart.com
Phone: +923310208385